Privacy policy

MonarK (“we,” “us,” “our”) operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), in order to provide customers with a shopping experience. MonarK is powered by Shopify, which assists in hosting and operating the Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services or otherwise communicate with us.

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs only with respect to personal information.

1. Personal Information We Collect

“Personal information” means information that identifies, relates to, or can reasonably be linked to you.

We may collect the following categories of personal information:

Contact Information: Name, billing/shipping address, email address, and phone number
Payment Information: Payment method details (processed securely through third-party processors; we do not store full card numbers)
Account Information: Username, password, preferences, and settings
Order Information: Items purchased, returned, exchanged, or viewed
Communications: Customer support messages and inquiries
Device Information: IP address, browser type, device identifiers
Usage Data: Interaction with our website, pages viewed, and browsing behavior

We may also derive inferences from the above data to improve services and customer experience.

2. How We Collect Information

We collect personal information:

Directly from you (orders, sign-ups, contact forms)
Automatically through cookies, analytics tools, and similar technologies
From third-party service providers (payment processors, Shopify, shipping carriers)
From business or marketing partners where applicable

3. How We Use Personal Information

We use your information to:

Process and fulfill orders
Provide customer service and support
Manage accounts and transactions
Improve and personalize the shopping experience
Send updates, order notifications, and service messages
Conduct marketing and advertising (where permitted by law)
Prevent fraud, unauthorized activity, or misuse of Services
Comply with legal obligations under applicable law (including U.S. and New Jersey law where applicable)

4. Marketing and Advertising

We may use your information to show you relevant advertisements and promotional content.

You may opt out of marketing communications at any time using unsubscribe links or by contacting us directly.

5. How We Share Personal Information

We may share personal information with:

Shopify and service providers that help operate our business (payments, shipping, analytics, customer support)
Marketing and advertising partners (where permitted by law)
Affiliates or internal business entities
Third parties when required to complete transactions (e.g., shipping carriers)
Legal authorities when required to comply with applicable laws or enforce our policies
In connection with a business transfer (e.g., merger, acquisition, restructuring, or bankruptcy)

We do not sell personal information for monetary compensation.

6. Relationship with Shopify

Our store is hosted on Shopify. Shopify processes certain personal data to operate, secure, and improve the platform.

Shopify may independently process your personal information in accordance with its own privacy policies. We are not responsible for Shopify’s independent processing activities.

You may review Shopify’s privacy policy at: https://privacy.shopify.com

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information.

However, no system is completely secure, and we cannot guarantee absolute or perfect security of your information during transmission or storage.

8. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements

9. Your Rights

Depending on your location (including New Jersey and other U.S. states), you may have rights to:

Access your personal information
Request correction of inaccurate information
Request deletion of personal information
Opt out of marketing communications
Request information about how your data is used

We may need to verify your identity before fulfilling any request, as required by law.

10. Children’s Privacy

Our Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from children.

11. Third-Party Links

Our Services may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Limitation of Liability

To the maximum extent permitted under applicable law in the United States and the State of New Jersey, MonarK shall not be held liable for any indirect, incidental, or consequential damages arising from use of the Services, data transmission, or third-party service failures.

13. International Transfers

Your information may be transferred and processed outside your country of residence, including in countries that may have different data protection laws than your jurisdiction.